PRINCIPAL ACCOUNTABILITIES:

• To clean agreed designated areas, in accordance with laid-down procedures, morning / evening routines and hygiene requirements.
• To clean tables and ensure they are cleaned as soon as it is apparent that customers have finished their food or beverage with as acceptable balance between speed, yet allowing customers to finish their meal without feeling rushed.
  
• To ensure sideboards on stations are adequately stocked with replacement cutlery, utensils, trays, napkin, sauces, cleaning towels or others established needs, be they food or equipment.
  
• Responsible for the set up and preparation of the dining room, providing the highest standards of service to the customers.
  
• To serve food & beverage to customers in a professional, efficient and courteous manner.
  
• Always remember seating layout and all the table numbers.
  
• Usher customers to their tables.
  
• All Lost & Found items (customers) must be submitted to Floor Managers/ Restaurant Managers immediately.

SKILLS & SPECIFICATIONS :

• Pleasant personally and well groomed.
• Have the ability to work in a team.
  
• Good communication and person skills.
  
• Possess the commitment to work in a customer service field.
  
• Have confidence, self drive and enthusiastic.
  
• Be able to make decisions in a time pressured environment.
  
• Be responsible in handling challenging situations.
  

REQUIREMENTS :

• Possess at least a SPM holder.
• No experience is required for this position.
  
• Able to communicate in English and Bahasa Malaysia. Knowledge in Chinese and Mandarin will be an added advantage.

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